Shipping policy

Shipping Policy

Processing Time

Orders are typically processed within 1–3 business days after the order is placed.

Shipping Time

Standard shipping is currently offered at no additional cost.

Estimated delivery time:

Canada: 6–10 business days
United States: 6–10 business days

Please note that delivery times are estimates and are not guaranteed. Delivery times may vary due to carrier delays, customs processing, weather, holidays, or other circumstances outside of our control.

Tracking

When tracking information is available, it will be provided to you by email after your order has been shipped.

International Shipping

Orders may be fulfilled by a third-party supplier and may be shipped from an international fulfillment location.

Depending on the destination and applicable laws, customs duties, taxes, or other import fees may apply. Any applicable charges that are not included at checkout are the responsibility of the customer.

Delayed Orders

If your order is significantly delayed or you have questions about your shipment, please contact us at:

support@glowdockshop.com

We will do our best to assist you.